Two massage styles in one cushion for complete customization?. Kneading Shiatsu for a relaxing deep muscle massage?. Tapping percussion loosens tight knots. Neck & shoulder massage with new True Touch Massage Technology captures the true kneading hand motion of a masseuse to deliver comfort and relaxation for tense neck and shoulder muscles?. 3 back massage zones let you concentrate the massage on your upper back, lower back, or massage your entire back?. Spot massage allows you to pin-point a specific spot for targeted relaxation?. Soothing heat gives additional comfort and relaxation?. Programmed controller for ease of use?. Integrated strapping system fits most chairs.